Clinical Director

Triangle ABA
Job Title: Clinical Director
Reports To: Regional Director
Classification: Full-Time, Exempt (Salary)
Location: Raleigh NC 27605 (Onsite)
Updated: April 2025

Job Purpose

The Clinical Director is a key leadership role responsible for ensuring the delivery of exceptional ABA services by leading a team of BCBAs, maintaining high clinical standards, and aligning operations with Triangle ABA’s values and growth objectives. This position blends strategic oversight with direct clinical involvement, including carrying a small caseload and ensuring all clinical staff are meeting quality and compliance expectations.

Top 5 Responsibilities (Strategic & Operational)

1. Clinical Excellence & Outcomes:
   Ensure delivery of high-quality ABA services through direct supervision of BCBAs, maintaining fidelity to best practices, and utilizing data to drive clinical decisions. Monitor progress on caseloads, risk stratification, and treatment effectiveness.
2. Leadership & Team Development:
   Build and mentor a high-performing clinical team by conducting performance evaluations, delivering feedback, managing corrective actions when needed, and aligning team goals with the company’s vision. Lead daily huddles to align priorities, resolve challenges, and maintain team cohesion.
3. Operational Excellence:
   Collaborate with scheduling, billing, intake, and operations to ensure clinic goals are met and maintained. Use data systems (e.g., Catalyst, Central Reach) to manage staffing ratios, billable hours, and compliance tracking.
4. Training & Talent Development:
   Serve as a mentor and trainer to BCBAs, and RBT Supervisors. Oversee onboarding and upskilling initiatives, and contribute to CEU event planning and internal training development.
5. Strategic Growth & Culture Leadership:
   Support expansion efforts by contributing to hiring, interviewing, and community outreach. Champion company values and foster a culture of accountability, innovation, and excellence. Partner with the Regional Director to align clinical practices with business priorities and EOS goals.

Required Qualifications

• Master’s Degree in ABA, Psychology, Education, or related field
• Board Certified Behavior Analyst (BCBA) in good standing
• Minimum 3 years of experience supervising RBTs and BCBAs
• Minimum 2 years of leadership experience (Team Lead or higher)
• Proven ability to mentor, coach, and lead clinical teams
• Familiarity with billing, compliance, and managed care practices
• Strong written and verbal communication skills
• Ability to manage priorities and lead through delegation and systems

Preferred Qualifications

• Prior experience in a Clinical Director or Regional role
• Familiarity with EOS (Entrepreneurial Operating System)
• Experience in clinic-based service delivery and multi-site management
• Experience with value-based care or outcome-based models
• Public speaking or CEU presentation experience

Key Metrics for Success (Sample KPIs)

• % of clients receiving >85% of authorized hours monthly
• % of clinical notes completed within 24 hours
• % of staff retained over 12 months
• BCBA utilization and billable hour %
• Average time to onboard new client (<30 days)
• Supervision fidelity checks completed on time
• CEU events hosted or developed per quarter

Schedule Expectations

• Full-time position with in-person responsibilities
• Expected to maintain a small caseload (8–10 clients)
• Participate in daily huddles, weekly leadership meetings, and monthly strategy reviews

Triangle ABA Core Values

1. Own It – Accountability Above All
2. Lions, Not Lambs – Crave the Challenge, Embrace Growth
3. Rooted in Connection – Relationships That Matter
4. Build Leaders at Every Level
5. Team First – Achieve More Together

Core Purpose

To improve the lives of our clients, families, and staff that we serve.

Compensation & Benefits

• $90,000.00 - $105,000.00 per year
• Bonus structure based on clinic performance metrics
• Medical, dental, vision, and 401(k)
• PTO, paid holidays, CEU reimbursement
• Leadership training & advancement opportunities